Service and Innovation

Innovation

The Wire Aid team prides itself on recognising and responding to new needs within the industry. We are continually expanding our product range to cater for the evolving requirements of our clients. Sound engineering principles and rigorous testing ensure that every product we develop performs safely and reliably.

Wire Aid can also work with you to modify or create a wire rope product to meet your unique specifications. If our product range doesn’t appear to offer what you’re looking for or if you are not sure if the product available will meet your specific requirements call us for expert advice.

Wire aid 4-eye cable stocking end

Customer Service

Wire Aid understands that safety and downtime are serious issues and our main focus is on ensuring that customer deadlines are met. Not only does our Western Australian depot hold large volumes of standard stock but we also have in place a priority manufacturing process that allows a fast turn-around time on your order.

We take pride in usually providing same day despatch of our standard ranges. Made-to-order products are logged immediately they are received and you will be provided with a firm commitment on the timeline.

Wire Aid is strongly committed to providing products of excellence but what really drives our company is customer satisfaction. You will find our service second to none with friendly, knowledgeable staff and a ‘can-do’ attitude.

Wire Aid is now the preferred supplier to the Australian Defence Force. We were recently commissioned to supply our stainless steel Twin Eye cable stockings in large volumes to support the RAN in its operations.